One week after the iPhone X is introduced, users are reporting problems. Of big concern in Wyoming is for the immediate future of December, January, and February where your new $1,000 phone may not work.

On Reddit, several iPhone X owners complained that the keyboard and touchscreen lose functionality in cold temperatures.

“We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”

Apple says their devices should be used in ambient temperatures between 32º to 95º F.

Apple has confirmed that it will soon fix the issue in the form of a software update, probably within a new version of iOS