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Irate Flight Attendant Rants and Raves at Passengers

Nearly two years after Steven Slater’s epic freak-out in which he rode an emergency chute to freedom after an altercation with a passenger, another flight attendant has allegedly gone off the deep end.

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Category: Videos, Weird News Tags: ,
Scott Olson, Getty Images
Scott Olson, Getty Images
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JetBlue Reigns Supreme in Airline Consumer Satisfaction Index

Move over, Southwest Airlines — your 20-year reign at the top of the American Customer Satisfaction Index is over. So who’s the new champ? None other than JetBlue.

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Category: News Tags: , ,
Bruce Bennett/Getty
Bruce Bennett/Getty
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Which Airline Is About to Infuriate Passengers by Instituting a Whopping $100 Carry-On Baggage Fee?

Anyone who thought airline baggage fees couldn’t get any higher should think again. Florida-based carrier Spirit Airlines is preparing to charge passengers a whopping $100 fee for carry-on bags.

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Category: News Tags: ,
Tim Boyle, Getty Images
Tim Boyle, Getty Images
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Which Airline Ranks Worst in Customer Satisfaction?

Last year, airlines in the US posted their highest profits in more than a decade — but all that money sure didn’t buy a lot of customer satisfaction.

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ABC News
ABC News
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Airline Forces Passengers to Pay $31,500 for Fuel — Or Be Stranded [VIDEO]

Flying the friendly skies is one thing. Being forced to pony up the cash to do it while en route is something else entirely.

But that’s what happened on a flight operated by Austria-based carrier Comtel earlier this week.

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Category: News Tags: , ,
MSNBC
MSNBC
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Couple Sues Airline Over Cockroach-Infested Flight [VIDEO]

With delays, baggage fees and overbooking, flying already has the potential to be a miserable experience. But imagine if you had to share your flight with cockroaches. According to Harry Marsh and Kaitlin Rush, that’s exactly what happened to them. They’re now suing carrier AirTran for emotional distress and more than $100,000 as a result.

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John Moore, Getty Images
John Moore, Getty Images
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Will American Airlines’ New Boarding Method Save Time or Create Chaos?

For about a decade, airlines and academics have tried to figure out the fastest way to load passengers onto a plane. The less time spent on boarding, the more revenue-generating flights airlines can squeeze into a day. In fact, according to a 2008 study in the Journal of Transport Management, every minute cut on boarding can save $30 per flight.

Now American Airlines is trying out a new boarding method, and reaction is mixed.

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Category: News Tags: ,

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