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Tablets Are Making Waiters Obsolete

Photo by Kevork Djansezian-Getty Images I’ve waited tables on and off my entire life. I enjoy it. Especially if the restaurant is well run and the food is good. You can make some pretty good extra money. Now. It looks like technology is going to replace servers. ” Many restaurants, Chili’s included, are giving its patrons something to do while they wait for their mix and match fajitas.The casual dining spot has recently introduced tablets in dining rooms nationwide that customers can use to place orders, browse the menu, and entertain otherwise noisy children.These tablets aren’t the high-end Apple and Samsung devices we’ve become accustomed to seeing, but rather less expensive computers that are cheaper to replace or repair (theft isn’t uncommon). As tablets in restaurants go, Chili’s has become a standard bearer. They just announced the introduction of 45,000 Ziosk tablets in 800 locations.” Introducing the new technology is not cheap. “Just how much restaurants have invested into tablet technology is unclear, but if a chain like Chili’s is paying $100 a pop for these (the iPad Mini starts at $299), it’s still a significant investment when you’re ordering 75,000 or 100,000.”

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