Imagine the most extreme moment in your life, there's an emergency and you need help quickly. We all learned early in life to dial 911. Just because you make the call doesn't mean you're going to get help. Most emergency personnel are true professionals in a very high stress environment. A 24 hour shift would be tough for anyone, but this guy was slacking a bit.

There's a good ending here, but this outcome could have been really different.

Listen to the call here.